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correcting error in chkdsk xp

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by computerplumber

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Have a western digital hard drive that is giving me problems. The drive is in it's second year - i think

Western Digital Caviar SE WD3000JB 300GB 7200 RPM IDE Ultra ATA100 Hard Drive

There are two older drives

It is my husbands machine and I am not sure exactly how it came to the current state

The bios reads the drive

when booting it states "one of the disks needs to be checked for consistency"

chkdsk verifies stage 1

in stage 2 the message reads "correcting error in index $ 0 for file 25"

Windows opens but the tray hangs and the hour glass continually runs

Tried to repair the os installation from the installation disk it hangs at 25 %

in checking drive c

help me

this olelady needs to know what to check next

9 replies

by older mycroft

How long did you let the hour glass run before deciding to repair the OS?

Windows may have just been re-indexing its files.

by ashij

I am not sure if I understood correctly.
Usually, chkdsk can take anywhere from 10 minutes to upto/over 3 hours to finish. This seems to be your case. Please let the disk check running, if possible over night. Please do not interrupt or try anything else. This might seriously damage your disk and the data on it
In case this seems to have no effect, try an "In-Place upgrade"
Read MS article: http://support.microsoft.com/kb/315341

by computerplumber

tried the Method 2: Reinstall Windows XP by starting your computer from the Windows XP CD

hung a 25% during the second level

While the desktop displayed the tray did not and the tray was hung in the opening process and I could not gain control of the computer by using the task manager. It was not possible to gain any type of control of the machine

by ashij

Hi! If you followed the instructions on the Microsoft site (link in previous post), then the installation should finish properly. In case it doesn't boot up properly, try booting into safe mode. If you can boot into safe mode, then all you have to do is that you have correct drivers installed for all your devices, especially the graphics card.

by computerplumber

processes running access to processor not possible

When windows opens, the desktop becomes visible but does not finish loading. The processor hangs on loading the task bar. any attempts in gaining control from using the windows task manager results in a shut down

by ashij

did you try logging into Safe Mode? Safe mode can be accessed by pressing F8 button on the keyboard when the computer is booting up.
You can then choose one of the boot options (best is Safe Mode with Networking)

after you do that you can login to the computer and check the driver settings.

by sue t

I would try running the diagnostic tools from Western Digitals website.

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