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corrupt mail

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7 replies

by starving tech

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I have corrupt mail in my inbox in netscape mail 4.7. Mail is POP3. Every time I try to open my mailbox it crashes at 84% loaded. I need to be able to read the other mail. How do I save my mail? Is there some way I can delete or move the mail that's bad and not lose the other mail. It is a very large inbox mail file. Win98 os.

7 replies

by ann777

In Netscape, go to File --> Compact Folders (don't have netscape on any of the computers where I am right at the moment -- I believe that the Compact Folders is under File).

Compacting Folders check and verifies pointers to e-mails. Compactingfiles and folders seems to correct these type of problems.

by mphoffar

The question here is....is it really your inbox that's causing this..or another folder. Try going into your mail folder under the profiles directory and renaming files like your sent items, and deleted files.

If that doesn't work, setup a dummy profile and then import the messages from there.

You might also want to check out www.ufaq.org, they have tons of help there with things like this in netscape.

Good luck to you

Mark

by baziite

Normally for security reasons your ISP should not be able to have access to individual files in the mailbox so the best you can expect from them is to empty out the entire folder . The only other option you have is if your ISP has an IMAP mail service then you will be able to view and delete some of the files on the server and then download the contents to your computer through the pop3 account . If there is no IMAP at your ISP then I suggest you request them to empty your mailbox because a lotof your mail will be returned due to a full mail box .

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