I was asked to look at a client?s computer yesterday. They have 8-10 pre-existing Ms Word 2003 documents where all the characters including spaces and punctuation have been turned to character size squares. So the pages are filled from top to bottom within the margins with character size squares. These documents have been created by the owner and have been opened previously without a problem. Note they have several other Word documents stored that open correctly. The machine is running XP Pro and is on a network. In a possibly related issue, in the ?My documents? folder they have multiple copies of a file named prf**.tmp along with the problematic Word documents. I understand prf files have something to do with a roaming profile, and am not sure if this has anything to do with the Word doc problems. Has anyone seen this problem before or have any insight on how to correct it.
Thanks,
Mike