when opening pdf attachments via Outlook Express, Adobe Reader will open and then a message shows “There was an error opening this document. The file is damaged and could not be repaired.”.
The error is happening on Windows XP and WIndows 98 SE. The consistent feature appears to be all users that have Outlook Express although some use OE 5 and some use OE 6
All postings that I find discussing this article say make sure to deselect Do Not Allow Attachments To Be Saved Or Opened That Could Potentially Be a Virus , and then click OK.
But this option is not selected.
I have checked adobe’s site and they said the same thing in relation to the exact error message. http://www.adobe.com/support/techdocs/3050a.htm?code=TA
It is essential that we continue to use Outlook Express as the email client as this is standard across a number of our branches so please keep this in mind when answering.
Your help is very much appreciated