In Word, one of our users no longer has a drop down menu under the insert>headers/footers>autotext. We use this on every document to put in the file name and path. Our IT person says this is caused by a corrupted normal.dot file, which is over 400kb on this particular computer, and the only way to solve the problem is to delete the normal.dot file and start over. This user has many, many templates and toolbars customized to his work. He really does not want to have to start over. Does anyone have any other suggestions?
Thanks,
