Dear people,
Couple of days ago, there was a warning sign about a virus in my friends’ computer. She didn’t pay attention what the warning sign said, and closed it. However, today, as she started to power her notebook, it booted but froze on the screen that has WinXP logo with black background (is that called Splashing screen?).
My questions are, could the virus affected her notebook? And what should be done to fix the problem?
She said it’s not the battery, because she charged it fully. Please HELP!!
Thank you,
Lisa
