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By shyguy706 ·
I may have crashed my computer. Running WindXP, I power on my computer and All I get is a black screen with this error mess:<windows root>\system32\ntoskrn is missing and needs to be reinstalled.

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by MMerritt In reply to Crash

Do you possibly mean ntoskrnl.exe which is a NT Kernel & System file? Windows XP needs this file to work. If it's missing from windows\system32 you need to restore it. This "should" only take a minute or two as long as there are no other missing/corrupted files or problems. If you need help with this just ask and I'll walk you through it. Hope this helps!

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by wlbowers In reply to Crash

You need to do an inplace upgrade of xp. Go to;en-us;315341&Product=winxp

remove any spaces

This is Q315341 in their knowledge base.

Good Luck Lee

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