General discussion

Locked

Crash

By shyguy706 ·
I may have crashed my computer. Running WindXP, I power on my computer and All I get is a black screen with this error mess:<windows root>\system32\ntoskrn is missing and needs to be reinstalled.

This conversation is currently closed to new comments.

2 total posts (Page 1 of 1)  
| Thread display: Collapse - | Expand +

All Comments

Collapse -

by MMerritt In reply to Crash

Do you possibly mean ntoskrnl.exe which is a NT Kernel & System file? Windows XP needs this file to work. If it's missing from windows\system32 you need to restore it. This "should" only take a minute or two as long as there are no other missing/corrupted files or problems. If you need help with this just ask and I'll walk you through it. Hope this helps!

Collapse -

by wlbowers In reply to Crash

You need to do an inplace upgrade of xp. Go to

http://support.microsoft.com/default.aspx?scid=kb;en-us;315341&Product=winxp

remove any spaces

This is Q315341 in their knowledge base.

Good Luck Lee

Back to Windows Forum
2 total posts (Page 1 of 1)  

Related Discussions

Related Forums