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Crash Dump in NT

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by nkky

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Please Help. My Company's network uses Dell Optiplex workstations, they all run NT workstation 4.0. A common problem I have been having, is a blue screen, with an error which is as follows: "beginnning dump of physical memory" At the end of it, it says "contact your system administrator"
Most times, the only solution to this is to re-install the Operating system & applications, which can be very tiring. Please can anyone offer help as to how this problem can be prevented? Thank you.
nkky@yahoo.com

5 replies

by joseph moore

This BSOD is not the symptom of a problem but the result of one.
It really depends on what the workstation was doing just before the blue screen of death.
We need more details. When does it BSOD? Was the user logged in or is it during boot? Thereis a phrase in the top left corner of the BSOD, a few words separated by the _ character. What are these words?

We need some more info to help.

by rkf_

1. The exact stop code is important, for example most stop 1E and 1A's are related to device drivers or third party applications.
Reinstalling the operating system is rarely necessary with stop codes.
2. The most important first step is to scan for viruses. You desrcibed this as happening on multiple boxes. Virii cause file damage. Try going to symantec.com and selecting an active scan from their site to eliminate a virus as a possibility.
2. Have you recently made an emergency repair disk? If so, and if the service pack level is the same, you can boot to the NT4 cd and select a repair. Make sure you deselect the defaults and only select scan system files.
4. Without knowing the exact stop code and paremters, a good start is to stop all non-essential services and to update all device drivers. Make sure to update the drivers first and then re-apply the service pack thereafter.
rkf_@bigfoot.com

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