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Crash @ startup : looping!

By chandwpl ·

I bought a used laptop from the office over 2 mths ago and it's been running fine until last weekend. It's a IBM X20, P3 laptop (circa 2001).

Now, on bootup, when the black WinXP screen appears (with the blue automatic scroll/progress bar), after a while (90 seconds-ish), the machine freezes. Nothing happens and only a hard reboot will shut the laptop down.

On reboot, hangs again.

I went into PCWorld today in London, and they suggested I boot up in Safe Mode, choose an old System Restore Point and bootup. I was able to do this, but same problem, again, at the 1st WinXp screen

Any ideas for me to get out of this dreaded loop?

Many Thks in advance,



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by willcomp In reply to Crash @ startup : looping ...

Boots in safe mode, not in normal mode almost invariably means a bad driver.

Start with video driver since it is most likely to create problems.

Download driver(s) from IBM website and re-install in safe mode.


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by chandwpl In reply to Crash @ startup : looping ...

Hi - Thks for the quick response.

On trying this.....I am asked to

1) Extract this package to your hard disk drive.
2) Right-click the desktop and select Properties from the pop up menu.
3) Select the Settings tab.
4) Click the Advanced button.
5) Select the Monitor tab.
6) Click the Properties button.

My erm, PROPERTIES button is all greyed out.

Any further suggestions?

many thks in advance,


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by Oz_Media In reply to Crash @ startup : looping ...

IBM usually supplies the display adpater as an executable file. However if it doesn't, use the Add new Hardware applet and point it at th eextracted files to get a list of supported dirsplay adapters to install. Your's is obviously not installed or there is a conflict (which will show up in the Device Manager sa a Yellow Exclamation point).

NOTE: IN SAFE MODE, you will not have access to your display adapter in most cases.

Just install as if new.

If you still have problems, post back with the machine model as well as the type, ie X20 6533EAU

Have you updated all the OTHER IBM drivers, BIOS, Sound etc.?

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by Oz_Media In reply to

No I am not drunk, I just can't type. :-)

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