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Crashed Hard Drive

By PC_Techie, MCP ·
A user installed an upgrade to a program. Upon rebooting, user received the dreaded blue screen of death (STOP error). I hooked up the hard drive to my PC with a USB adapter, and when I try to access the drive (via My Computer), I get the hourglass for several minutes, then the following error: Semaphore timeout period as expired. Currently I am freezing the HD, in hopes that I can retrieve data. Any other suggestions on how I might be able to access any data? I fear that the HD is terminally dead.

Thank you,

Kevin

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Try this

by westlin In reply to Crashed Hard Drive

You said you attempted to use the USB bridge for the HardDrive but did you try the SATA/IDE/EIDE/whatever connection directly within your machine? Possibly set the jumpers to the drive to Master/Slave instead of cable select?

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As the system BSOD out

by HAL 9000 Moderator In reply to Crashed Hard Drive

It's not the HDD that's at problem but the Windows Install.

If this is a 2.5 inch Drive remove the jumper from the drive, if it's a 3.5 inch IDE drive set the jumper to Cable Select and if it's a SATA drive remove any jumpers on the drive.

When you have the drive set correctly for the USB Enclosure it should work without a problem though you may need to take ownership of the files by following the directions here

http://tinyurl.com/3aw7

Also if they have encrypted the files you'll need to save the encryption keys by following the directions here

http://tinyurl.com/orpmf

Make sure that this is the only USB Drive that you have connected to the system and it should work OK though you may need to perform a Repair Install of Windows by following the directions here

http://tinyurl.com/g4bv8

Col

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