crashing iexplorer

By sdavis00001 ·
iexplorer crashing, have to task manager to close iexplorer to restart it back again. then I have to reboot computer several time. tried upgrading to internet explorer 8 and this is what I got
I'm getting error message oxo861ac0d memory @ 0xocb11f5c can't read.

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Those error messages

by Jacky Howe In reply to crashing iexplorer

aren't showing up anywhere. Here are a couple of steps to try.

Use the Internet Explorer (No Add-ons) mode
To do this, click Start, point to All Programs, point to Accessories, point to System Tools, and then click Internet Explorer (No Add-ons).

If this resolves the issue, follow these steps to isolate the browser add-on that is causing the issue:
1. Click Tools, and then click Internet Options.
2. Click the Programs tab, and then click Manage add-ons.
3. Click an add-on in the Name list, and then click Disable.
4. Repeat step 3 until you identify the add-on that is causing the issue.

Try disabling IE8 memory protection
Start, Control Panel, Internet Options, Advanced, Security, uncheck Enable memory protection to help mitigate online attacks.

Check the memory.

Test Your Computer's Memory Using Windows Memory Diagnostic Tool

Using this tool will require a reboot.

Type memory into the Run box or press the Windows Key+r, and you should see the first option will say Memory Diagnostics Tool.

A dialog will pop up asking if you want to reboot and check for problems now, or check for problems the next time you restart.

If you choose to restart now, Vista will reboot into the memory diagnostic utility:

Or it can be acheived this way.

You'll have to hold down F8 on startup to get into Safe Mode, press Esc to get to the memory checker page and press TAB and then press Enter.

when you are on the screen press F1 and select Extended. Then press F10. Let it run through and let us know how you get on.


You can test the memory by running Windows Memory Diagnostic that can be downloaded from http://oca.microsoft.com/en/windiag.asp. If memory problems are found, try re-seating the RAM. If it doesn't work, replace the defective RAM.

Let us know how you get on.

Edit: add Vista memtest info

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