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Cruzer 2g micro w/U3

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I just recently purchased this flash drive, and now my pc doesn't recognize that it's plugged in, and the slider button won't even glow orange when inserted into the USB.
PC = HP Pavillion dv9k series, w/Vista.
Any advice is appreciated.
TIA

11 replies

by Former member

Delete Usb Drive Letter via Registry to Remove Conflict .
WARNING!!!!
Any changes you make in the registry could make the computer unstable or UN-operable.

In Windows operating system especially Windows XP, when plug in external USB or FireWire mass storage device such as USB key, flash drive, portable harddrive, the drive is not been assigned a drive letter by the system, hence the USB drive or FireWire drive is not showing in Explorer and no AutoPlay or AutoRun window pops up, although the device has been detected, in Safely Remove Hardware (show device but with no drive letter) wizard. The cause is probably due to ?stupid? behavior of XP where it won?t find an available letter from the free letters pool when the USB or FireWire external drive which has previously mounted and assigned a drive letter is been inserted to computer USB or FireWire port again, but that previously allocated drive letter has been taken up and used by another storage devices. Another possible reason is all 26 letters in alphabet has been used, but this situation is rare and unlikely.

There is a solution to USB or FireWire drive not showing in system error. However, the disconnect conflicted storage device to free up the drive letter fix may not be practicable or usable by some, such as computers which are on a network or system running data transfer activity to all its drive assignments continuously flow without stopping, and thus disconnect or reassigning any mapped drives, networked drives, removable drives or other storage drives is not an option.
In this situation, there is another workaround hack to fix the no USB or FireWire drive issue. The workaround fix relies on the registry tweak below to change the drive letter that has been previously assigned to the mounted USB or FireWire portable mobile flash or hard disk drive. Or if users wish, can opt to delete any reference to the detected drives by the device so that when the storage device is plugged in again, the whole drive letter assignment will be start from fresh, and clean.
1.Login to Windows as an Administrator.
2.Open Registry Editor by typing regedit (or regedt32.exe in older Windows prior to XP) in Run command of Start Menu and then press Enter.
3.Navigate to the following registry key:
HKEY_LOCAL_MACHINE\SYSTEM\MountedDevices
4.Optional step which not required in Windows XP or later, right click on MountedDevices, then select Permissions. You can also click Permissions from the Security menu.
5.Optional step which not required in Windows XP or later, check the option to make sure that Administrators have full control to the registry key. Change and revert back this setting when you are finished with the reset of the steps.

6.If you run above 2 steps in OS earlier than Windows XP, quit regedt32.exe and run regedit.exe.
7.Also in the HKEY_LOCAL_MACHINE\SYSTEM\MountedDevices registry branch selected, in the right pane, find and locate a registry value which represents the troubled USB or FireWire drive. The registry key should have the name that resembles the format of \DosDevice\X: where X can be any alphabet letter which corresponding to your physical system drive letter.

Here?s a guidelines that you can follow to quickly determine which registry key is linked to your conflicted drive letter:
Exclude \DosDevice\A: and \DosDevice\B: which normally reserved for floppy disk drives.
Exclude \DosDevice\C: which normally is the system root drive.
If you have more than one fixed hard disk drives, then any drive letters that are using by them is not possible linked again, UNLESS the additional hard disk drive is added AFTER you first use the USB or FireWire device that now unable to show.
Same case with CD-ROM or DVD-ROM optical drive as above reasoning.
If you have inserted and mounted a lot of thumbdrives, USB flask drive, or external hard disks before, you will likely still see a lot of remaining registry values that you won?t know which is which. In this case, double click on each remaining registry key values to view its binary data. Inside the binary data, there will be trace of the name of the device that this registry key represents.

With this information, search for a registry value that contains name of your USB or FireWire drive brand and model that having problem showing up in Explorer.
8.Once the correct registry value is determined (for example, \DosDevices\F:), right click on the registry value name, and the select Rename.

9.Change the drive letter (example F) to another unused drive letter that hasn?t been used by another other drives, then press Enter.
10.Now insert and plug in the USB or FireWire device into the port again (if it?s already inserted, take it out and re-insert again). The drive letter for the USB and FireWire should now appear and you can use the drive normally and properly again.
11.For OS earlier than Windows XP which you have previously change the permissions for the registry key, quit Regedit.exe and start Regedt32.exe, and change the permissions back to the previous setting for Administrators (which should be Read Only).
It?s also possible to simply delete the devices registry keys instead of renaming it. Deletion is helpful is users really can?t find the the registry value for the drive letter that having problem. But make sure that you do a backup for the registry branch by exporting MountedDevices key, as mistake may cause your system unbootable. The delete all possible USB drives, FireWire drives and external drives which have drive letter temporarily only when inserted in the system, and DO NOT delete any of the fixed hard disk drives or CD/DVD optical drives registry values.
Happy Computing.

Please post back if you have any more problems or questions.

by nordilanche

this is a bit over my head (translation: I think I understand just enough of what you want me to do, and I am worried that I'll foul everything up if I attempt it unsupervised).

I will ask one of the tech people tomorrow for assistance, but do not know if they'll be willing/allowed to help with this situation.

by Former member

Download this:
Ccleaner:
http://www.ccleaner.com/
Run this, this should ger rid of your TEMP files and anything that is not related to your computers software. When done reboot your computer and then plug in your USB drive to see if it is working.

Please post back if you have any more problems or questions.

by thumbsup2

You said "and now my pc doesn't recognize that it's plugged in". Does that mean that it once recognized it and now it does not?

Has it ever worked? Have you tried it on another PC? Have you tried other USB devices in that same USB slot? Have you tried plugging it in to another USB slot?

Does your user account have permission to add devices and drives?

by nordilanche

Yes: once my pc recognized this flash drive, and now it absolutely does not.

I have not yet attempted to see if it works on another pc, but I will do so tomorrow at school.

I have been able to get other devices (including an older/smaller Lexmark jump drive) recognized in all 3 usb slots (ports?).

I'm the only user on my pc - personal, purchased specifically for law school purposes; I haven't done anything to change any settings that I'm aware of.

by thumbsup2

Sounds as if the Cruzer has died. But, the only way to make sure is to test on another computer. If it can't be seen there, it's dead.

by older mycroft

Being that you only purchased it "[i]recently[/i]".

I'm assuming that you HAVE been following the 'Safe Removal' method for disconnecting this flash drive? Because if you haven't, you are responsible for it's early demise.

by nordilanche

yes, i have been following that procedure, having learned a long time ago (when drives were not only trainloads smaller, but far more expensive to replace) that anything _I_ did could and would be used against me when it came time to repair/replace. My friends make fun of me, but I find it's worth it in the long run....

by nordilanche

Getting SanDisk to recognize the warranty though, is getting to be a much tougher issue... as a nasty aside, it's not like they'll be able to replace the data I'm losing.

by nordilanche

I really appreciate your suggestions/remedies. I will let you know what happens, either way - but I do have the suspicion that the drive's dead...

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