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crystal report error

By pconley58 ·
We recently purchased 3 hp compaq D220MT computers. Have asente tracking software on them. on 1 system works fine - on the other two works fine till system is rebooted - then we get the following error and runs no more
"Error in call to crystal report engine. Possible reasons are :
1. Crystal engine not installed on this workstation
2. Path to reports (in Service options) is not set correctly

Error reading Crystal Report File:
\\Server\Apps\Ascente\REPORTS\PreBill.rpt"
We have contact hardware they say its software - contacted software they say its hardware
HELP PLEASE

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by dustyD In reply to crystal report error

This sounds like either S/W configuation problems (path-to-file setup) try mapping a drive, or network related problems with either connectivity or permissions.

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