Hi there,
Firstly thank you in advance for any advice forthcoming.
Client has a Acer Aspire 3515 running vista 32 bit service pack 1.
From the start up IE bios screen the keyboard doesn’t seem to work. F2 wont let you into the bios. Once the PC actually loads into windows nothing seems to work but on closer inspection it seems that the CTRL is locked. As the keyboard reacts as if the CTRL is pressed.
I have subsequently found that if i press CTRL-ALT-DELETE and then click Cancel and return to the desktop i can type normally. But on restarting the keyboard goes back the the CTRL LOCK.
I have checked Sticky keys and they are not running. I have removed sticky keys from the Registry. Still happened. Brought sticky keys back from the registry back up so i can use them again should i want.
I have inserted a usb keyboard shows the same symptoms.
I have uninstalled the keyboard and reinstalled the keyboard drivers from the acer website.
I have updated the bios to the latest version.
I have Googled high and low and cant seem to get an answer to this problem.
Help me before i take a sledge hammer to my customers computer please….. Arrrghhhh!
I am at a complete loss.
Darren
