I’ve used Revo Uninstaller pro and had back/forth with their support and I’m still unable to reload Outlook after cleaning.
I’ve consulted some MS.com Knowledge Base articles which listed two registry folders to delete, but Revo removed them.
Clearly, there are remnants of outlook after all my attempts at uninstalling. One piece of evidence is that in the start menu, several office programs are highlighted (as I understand it, that means ‘newly installed’) but outlook and powerpoint are NOT highlighted, indicating that Windows thinks they were already there, even after all my uninstallation steps.
ps. this last time I ran the setup.exe, I ran as administrator – so that’s not it.
