Question

Locked

current status - no success

By newmarket2 ·
I've used Revo Uninstaller pro and had back/forth with their support and I'm still unable to reload Outlook after cleaning.
I've consulted some MS.com Knowledge Base articles which listed two registry folders to delete, but Revo removed them.
Clearly, there are remnants of outlook after all my attempts at uninstalling. One piece of evidence is that in the start menu, several office programs are highlighted (as I understand it, that means 'newly installed') but outlook and powerpoint are NOT highlighted, indicating that Windows thinks they were already there, even after all my uninstallation steps.
ps. this last time I ran the setup.exe, I ran as administrator - so that's not it.

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ooops

by newmarket2 In reply to current status - no succe ...

was trying to answer a prior thread but created a new one.
And, I still can't figure out how to delete this....so ignore it and sorry.

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try system restore

by databaseben In reply to current status - no succe ...

if the registry is corrupt, then you should execute a system restore point (an old one preferably), which will then re-instate former registry hives and office modules.

then see if the system is back to square one, before all the tinkering you tried.

afterwards, go to safe mode and try uninstalling office via add/remove programs control panel.

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Clean Registry

by dayen In reply to current status - no succe ...

if you hacve uninstalled outlook it still leaves links in registry that make windows think it still there to clean it use norton system works disk doctor or edit registry by hand not fun but you can do it back it up first

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