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Cursor jumps erratically

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I have a very high end user who says his cursor jumps erratically quite often. He is a CAD person so it annoys him quite a bit. I have switched out his mouse and he still has the problem. He is running Windows 2000 on a Dell Precision Workstation330 with a Fire GL2 card. I have updated the video drivers and this erratic movement still occurs. Any ideas? He also says that documents will actually move (drop and inch or 2). Thanks.

6 replies

by maxwell edison

Gretings,

If he is using a Microsoft Intellimouse, go into the mouse properties (in Control Panel) and turn off the snap feature.

Maxwell

by maxwell edison

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Another possibility:

Oil or lotion on the mouse pad could cause that same problem. Wipe off the mouse pad with a soft cloth or tissue. Cleaning the mouse ball might help as well. (Or try it with a different mouse pad.)

Maxwell

by maxwell edison

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another possibility:

What CAD software is he using, AutoCAD?

Make sure the Current Pointing Device (In System Options) in set to the Current System Pointing device, and not some other like Wintab, etc. (unless there's a compelling reasonto have something other than that.)

I'm out of ideas.

Good luck,

Maxwell

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