As an IS Mgr I have experienced 2 types of hardware stragegies. It has been my experience that Custom Built business machines tend to be 20-30% faster, 35% cheaper and a lot more reliable with at least a 25% savings in help desk costs. Not to mention fully modular and individual piece warranteed as opposed to total package. (Minimal downtime for repairs. 20 min. vs 20 days with proprietary machines like Compaq, Dell, etc.)
I recently took a position at a new company whose prior 5 year strategyhas been Compaq machines through and through.
In the few weeks I’ve been here I have seen an unbelievable amount of what should be unnecessary tech support for this equipment. I would like to begin a slow migration to custom builds for many reasons& am meeting with a brick wall from the President of the company.
How do you feel?
What are your experiences?
