Data recovery software

I have a Win98 laptop that a user deleted a file on. It was a Word97 doc, about 2 weeks ago. I don’t think he defragged it or anything, but it was definitely deleted from the recycle bin.

I tried R Studio, and Active Undeleted. It sees the file, but it’s empty, save for a ‘1’ in the top corner.

My question to you is this:
Have any of you had any success with recovery software? If so, which titles, and could you outline your method for retrieving?

Thanks!