There have been a number of Users that I’ve seen encounter problems with their connection to the Windows 2000 Advanced Server (DC) running active directory in my office. For some reason these users lose their authentication privileges and were unable to access any resources on the server. When attempting to access the server there was a prompt to enter a user name, domain name and password, this also occurs when the user attempted to access Outlook or the Web. The only way I’ve been able to resolve this problem so far is by backing up all user documents and settings, deleting the local profiles, getting the user to log in and then copying all user files back. The trend so far is that it only happens on the Dell PC’s with Windows XP Pro, apart from that I’m not sure if the problem is with the Win2000 Server or the local user profile. The other interesting thing to note is that any other user logging onto that PC has access to the servers resources and if the user with the problem logs onto another PC they have access to the resource.
