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DDHelp caused GPF, Fatal Exception

By PENGUINSRULE ·
When I shut my system down I get the following error.
DDHELP caused a General Protection Fault GDI.EXE at 0002:00000057

Then I get a Fatal Exception OE at 21d7:000004ED

I've already tried to upgrade DirectX and all, any ideas as to what to do?

THANKS

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DDHelp caused GPF, Fatal Exception

by PENGUINSRULE In reply to DDHelp caused GPF, Fatal ...

Point value changed by question poster.

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DDHelp caused GPF, Fatal Exception

by maxwell edison In reply to DDHelp caused GPF, Fatal ...

Microsoft Knowledge Base Article - Q286006

Error Message: Ddhelp Caused an Invalid Page Fault in Module Gdi.exe

This behavior can occur if the video driver for your video adapter is outdated.

To resolve this issue see link:

http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q286006

Remove spaces that may have snuck into the pasted link.

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DDHelp caused GPF, Fatal Exception

by PENGUINSRULE In reply to DDHelp caused GPF, Fatal ...

Thanks for trying to help - my system crashed to the point to where I couldn't boot it, and everything I tried failed. I replaced the machine.

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DDHelp caused GPF, Fatal Exception

by PENGUINSRULE In reply to DDHelp caused GPF, Fatal ...

Thanks, but that didn't work - I downloaded the latest driver for my video adapter - which is an ATI Rage IIC - and it still does the same thing. Right now, I'm ok as long as I don't shut my system down. Any more ideas?

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DDHelp caused GPF, Fatal Exception

by maxwell edison In reply to DDHelp caused GPF, Fatal ...

Microsoft Knowledge Base Article - Q82710

Causes of General Protection Faults and Troubleshooting Tips

http://support.microsoft.com/default.aspx?scid=kb;en-us;q82710

REMOVE SPACES blah blah blah....URL

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DDHelp caused GPF, Fatal Exception

by PENGUINSRULE In reply to DDHelp caused GPF, Fatal ...

Thanks for trying to help - my system crashed to the point to where I couldn't boot it, and everything I tried failed. I replaced the machine.

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DDHelp caused GPF, Fatal Exception

by PENGUINSRULE In reply to DDHelp caused GPF, Fatal ...

I've lost track of how many times I have done all that, and it still has not worked yet.

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DDHelp caused GPF, Fatal Exception

by cluseau1 In reply to DDHelp caused GPF, Fatal ...

You have a corrupted help file most likely in Microsoft. run scandisk. If this doesnt work you could have a virus at work. Hope this helps it did me when I had the same problem.... After you defrag and run scandisk you might want to reinstall windows from windows. This might work as well.....

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DDHelp caused GPF, Fatal Exception

by PENGUINSRULE In reply to DDHelp caused GPF, Fatal ...

Thanks for trying to help - my system crashed to the point to where I couldn't boot it, and everything I tried failed. I replaced the machine.

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DDHelp caused GPF, Fatal Exception

by PENGUINSRULE In reply to DDHelp caused GPF, Fatal ...

This question was closed by the author

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