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DDHelp caused GPF, Fatal Exception

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When I shut my system down I get the following error.
DDHELP caused a General Protection Fault GDI.EXE at 0002:00000057

Then I get a Fatal Exception OE at 21d7:000004ED

I've already tried to upgrade DirectX and all, any ideas as to what to do?

THANKS

10 replies

by penguinsrule

Thanks for trying to help - my system crashed to the point to where I couldn't boot it, and everything I tried failed. I replaced the machine.

by penguinsrule

Thanks, but that didn't work - I downloaded the latest driver for my video adapter - which is an ATI Rage IIC - and it still does the same thing. Right now, I'm ok as long as I don't shut my system down. Any more ideas?

by penguinsrule

Thanks for trying to help - my system crashed to the point to where I couldn't boot it, and everything I tried failed. I replaced the machine.

by cluseau1

You have a corrupted help file most likely in Microsoft. run scandisk. If this doesnt work you could have a virus at work. Hope this helps it did me when I had the same problem.... After you defrag and run scandisk you might want to reinstall windows from windows. This might work as well.....

by penguinsrule

Thanks for trying to help - my system crashed to the point to where I couldn't boot it, and everything I tried failed. I replaced the machine.

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