Default Email in Microsoft Office

Try re-installing AOL

Not sure if this is the problem or not, but worth a shot. Go to internet explorer, to the tools menu, interenet options, programs tab, and make sure you have a default e-mail set up. Hope this helps.

I don?t use AOL but with Outlook in folder exist a shortcut like this:
"C:\Program Files\Microsoft Office\Office\SENDFILE.EXE"
Try to add similar shortcut for AOL in your folder (check on other machine what shortcuts are there).
Other possibility is to install first AOL and after that Office.

Hi ya,

If you open "start" / "run"

and type in "mailto:" click ok(withouth speachmarks what application opens ?

Just trying to get more info, as if the mailto: works and opens AOL then it may well be your office product.

Give it a go andget back to us.

Dave

Thanks,

Do you use IE as your Internet Browser ?
If so open IE
Selet Tools / Options / Programs
(or Right click, properties on the desktop IE icon).

You should have in a dialoge box, for "email" it should be reading as "Outlook Express". atm

Change the dropdown to AOL. (if listed)

If it is not listed then Export this Registry key from a working AOL enabled PC.

HKEY_LOCAL_MACHINE\SOFTWARE\Clients\Mail

And then Import it on the machine that isnt working.

Try this and get back to us!

All the Best

Dave

so in the drop down box in IE it now states AOL.

If you click start / run / mailto: it opens AOL ?

In Word, to send an email do you use Send to > Mail recipient or is it Mail recipient (as attachment)

Dave