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Defrag or Optimization will not work

By compass ·
I loaded on Norton 2001 software on Windows 98. Since loading I am unable to either defra or optimtize the computer. The error I receive under Norton is that the drive is not configured correctly. On the Windows defra option the machine locks up.
Thank you for your help
Penny Faulkner

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Defrag or Optimization will not work

by terranovap13 In reply to Defrag or Optimization wi ...

Have you tried disabling Nortons auto protect. I know that this could cause a problem with Defrag.

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Defrag or Optimization will not work

by compass In reply to Defrag or Optimization wi ...

Thank you but much deeper problem.

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Defrag or Optimization will not work

by Still_learning In reply to Defrag or Optimization wi ...

Try booting up in Safe Mode and running it. Good luck

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Defrag or Optimization will not work

by compass In reply to Defrag or Optimization wi ...

Sorry did not work. But Thank you for your answer.

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Defrag or Optimization will not work

by zlitocook In reply to Defrag or Optimization wi ...

Try using ctrl+alt+del once to see whats running in the back ground. End task for every thing except explorer and systray. If that dont work try running it from safe mode hold down the ctrl key as it boots up. Check with norton for known problems.

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Defrag or Optimization will not work

by compass In reply to Defrag or Optimization wi ...

Thank you but much deeper problem.

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Defrag or Optimization will not work

by B_Pope In reply to Defrag or Optimization wi ...

to defrag & optimiz using windows, open norton & click on the options button along the top. then uncheck everything in the startup section & reboot. make sure your screensaver is off, now both windows defrag & optimiz will work.
after your done go back into Norton's options recheck items & reboot again.

to use Nortons speed disc you need to go to start+settings+control panel & make sure the scheduled tasks are disabled, scan disk, defrag will doth show a red X on them once they are.

now you shouldn't have any conflicts when using either method

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Defrag or Optimization will not work

by compass In reply to Defrag or Optimization wi ...

Thank you but much deeper problem, interesting enough on the scan disk Norton showed that I had no drives. Had to reformat system and reload.

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Defrag or Optimization will not work

by ApEnG_15 In reply to Defrag or Optimization wi ...

I want to make suggestion as long I know.. the best way to defrag is from safe mode.. good luck

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Defrag or Optimization will not work

by compass In reply to Defrag or Optimization wi ...

Thank you but much deeper problem.

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