Deleting TS, DC Profile

By Cudmasters Los ·
I have a DC and TS. They are seperate. I know how to delete the profile from active directory on the DC, but how do I remve the profile from the TS end properly where it removes everything in the registry? The reason i am doing this is because I keep getting this error when one of the users tries to open up their outlook "cannot start microsoft outlook, cannot open the outlook window". so i figured the easiest way is to just delete and recreated her profile.



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in terminal services, where you create users allowed

by CG IT In reply to Deleting TS, DC Profile

but, if you delete the profile in Active Directory, you delete everything associated with that profile including all user settings so you'll have to create a new user account, and also create a new account in Terminal Services that authorizes that user to connect to the terminal server [which means you'll have to reinstall all terminal services client programs on the desktop.

are you sure this is what you want to do?

Sounds more like an Outlook problem than a profile problem.

Is Outlook part of the termina services application ?? like a CRM that is intergrated with Outlook?

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Delete user profile

by Churdoo In reply to Deleting TS, DC Profile

Just like deleting a user profile off of a client workstation; i.e. log into the TS as an administrator and go to Control Panel / System Properties. Go to the Advanced tab and then click the Setting button in the User Profiles section. Find the user whose profile you'd like to delete, highlight, and Delete.

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Re: TS Profile

by christianshiflet In reply to Deleting TS, DC Profile

Assuming there is a locally stored cache of the profile in question you can open up system properties (either through Control Panel or Start-My Computer (right click)-properties. From there go to the Advanced tab and select the Settings button in the User Profiles section. After a bit (depending on how many profiles on computer this can take a while) you can select the profile in question and select Delete to remove it from the server and the registry. Registry settings will only fully be flushed, if I remember correctly, following a reboot though. I hope this helps. Let me know if you have questions.

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Outlook is the problem

by Cudmasters Los In reply to Re: TS Profile

CG, yes outlook is the problem, but only for that user. I should have mentioned earlier that this is server 2008. The shortcut for outlook does not work on this users profile, even , under programs. No other user on the server has this problem. This person has no apps running, that's why i figured out best to just delete and recreate, because all i have to do is create the user on the dc active directory and it creates the profile on the terninal server when they log in.
Christian, i tried that before and i swear i only saw the local profiles, i did what you said and boom, there they all were. User error. thanks man.

CG,the outlook error message is "cannot start microsoft office outlook. Cannot open the outlook window" I looked at the directory path on a few profiles for the outlook icon, and they are all the same. "C:\Program Files (x86)\Microsoft Office\Office12\OUTLOOK.EXE" /recycle.

Seems there are scripts located in 3 diffrent places. The norm, appdata\microsoft\outlook, but also in a folder "roaming",
Even if i try from c:program files directly, i get that error. any suggestions.


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Re: Suggestion

by christianshiflet In reply to Outlook is the problem

Try starting Outlook from a command prompt with the switch "/resetnavpane". Also, did you delete the user profile and recreate it and still have the issue or are you looking for other possibilities before doing so? If you haven't already done that you may try just removing the user's Outlook profile (instead of user profile) by right-clicking on Outlook, selecting Properties, selecting Show Profiles, selecting the user's listed profile and deleting it.

I hope this helps. Let me know if you have questions. Thanks.

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is Outlook [ & Office] provided by terminal services?

by CG IT In reply to Outlook is the problem

and that asks the question, any other Office app having a problem or is it just Outlook?

Shot in the dark....sounds like the OST file is lost.

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Outlook is provided by terminal services

by Cudmasters Los In reply to is Outlook [ & Office] p ...

CG, yes, it is supplied by terminal services.

Christian, not sure how to do OST Integrity Tool, and i haven't deleted nor created a profile yet. And yes, just looking for possibilites before doing.

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by christianshiflet In reply to Outlook is provided by te ...

From a command prompt or the Run bar, type in the same thing that shows up as a desktop link for Outlook would be (i.e. the path to outlook.exe such as "c:\program files\...") and add a space and the switch "/resetnavpane" without the quotes. That may allow Outlook to open properly, albeit w/ program defaults.

I hope that helps.

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by Cudmasters Los In reply to /resetnavpane

the user had a client there at the time, so i couldn't go further than what i did, but when i tried the resetnavpane, it did bring up outlook, and stayed! only problem is that it was a new setup. it will not be a problem inporting her .pst file into, i will just have to see if it creates the new shortcut>


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Re: pst

by christianshiflet In reply to resetnavpane

Glad it worked. I doubt the pst is damaged so re-creating the shortcut should not create an issue. Be careful, though, if your user is accessing a pst stored on a network share, as this can cause problems (such as this one) if there are inconsistent or dropped connections. Anyway, glad it seems to be working.

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