This problem started out occurring to two people in the office, but now it’s an epidemic. We all have Dell Inspiron 7000 & 7500 laptops with at least 64MB RAM running Windows 98 and Office 2000. When we’re in the office on the network, no problems. But if you’re remote, dialing into the network, at some point when you’re using Outlook 2000 as an Exchange 5.5 client, the system will reboot unexpectedly. If you don’t have Outlook running, you don’t reboot. I’ve devised a work-around by creating two profiles for Inspiron users. One is an Exchange profile for using when they’re in the office. The other uses a POP connection to gather their email when they’re dialed in. As long as you use the POP profile when remote, the system won’t spontaneously reboot. I’ve contacted Dell a few times hoping that at some point I could find someone that could figure this problem out, but nobody at Dell has a clue.
