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Dell Laptop Screen Problem

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by jboysen

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A few minutes after i start it my Dell XPS 1330 starts getting all these coloured lines on the screen.then it just goes white.is my graphics card broken?if not any advice?

3 replies

by shasca

The last Laptop we had that acted like that was the display going bad. It had to go back to the Factory for warrantee replacement.
Easiest way to check the card would be to connect an external monitor to see what the display looks like there.

by oh smeg

It could be either the Monitor or Video Card. The best way to check this is to plug in an external Monitor to the socket and see what it does.

Page 47 of the Owners Manual tells you how to adjust the monitor which displays the picture and how to change the Resolution etc on one or both Monitors. The Manual is available On Line here if you do not have access to the Recovery Disc's supplied with this NB.

http://tinyurl.com/4xg8uf

From your description it sounds more like a Faulty Video Card than a Monitor and it is even more likely if you have the Nvidia Video Cared as NVidia is having problems with their Chip Sets at the moment. If you allow them to run Hot they are more likely than not to fail so check for Updated Drivers for the Video Card as well. Using a [b]Cool Pad[/b] like this one wouldn't hurt either.

http://tinyurl.com/ny8zn

Col

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