General discussion

Locked

Dell Latitude CPi Touchpad

By ts1026 ·
I reformatted my hard drive and installed Windows 2000 on my Dell Latitude CPi. Everything worked fine, except for the touchpad. No matter what I try, I cannot get the touchpad to work. I can attach a mouse to it, and that works fine. I downloaded the drivers for the Synaptic touchpad, but it won't work. Any suggestions?

This conversation is currently closed to new comments.

10 total posts (Page 1 of 1)  
| Thread display: Collapse - | Expand +

All Comments

Collapse -

Dell Latitude CPi Touchpad

by loydster In reply to Dell Latitude CPi Touchpa ...

I would make sure that in Device manager, the OS didn't already assign a generic driver to the mouse pad.

The other thing is the drivers. Did you get them from Dell?

www.dell.com in the support section, you can enter your model number, and it will list all the information about your system, and let you download all the drivers for it too.

Collapse -

Dell Latitude CPi Touchpad

by ts1026 In reply to Dell Latitude CPi Touchpa ...

Poster rated this answer

Collapse -

Dell Latitude CPi Touchpad

by @lberto In reply to Dell Latitude CPi Touchpa ...

Hello there,

First of all make sure you don'thave any conflicts on your System.Right click on My Computer, Properties,then Hardware,then Device Manager, Do you see any Yellow Question Mark on it?, if not then
go to http://support.dell.com/us/en/filelib/results.asp?sid=LAT_PNT_PII_CPi&lang=EN&lib=0&os=WNT5&searchtype=filter&devid=283
download the latest driver for your mouse.
Now go again to Device Manager, go to Mice and other pointing devices, there should be a mouse or touch pad mouse device somewhere there, right click on it and try to update the drivers.
If it doesn't work just delete it from Device Manager, restart, let it detect the Mouse, and then update the driver with the one you just downloaded.

Good luck,
and e-mail me back if yoo can not make it work.
@lberto
alberto@pancarib.com

Collapse -

Dell Latitude CPi Touchpad

by ts1026 In reply to Dell Latitude CPi Touchpa ...

Poster rated this answer

Collapse -

Dell Latitude CPi Touchpad

by maxwell edison In reply to Dell Latitude CPi Touchpa ...

On the Dell Latitude CPi there is a specific operating system / device driver installation sequence that must be followed in order for all the devices to work properly. I haven't seen the sequence for Windows 2000, but I have seen one for Windows 9x. (You didn't mention which OS came installed on yours.)

Nonetheless, the step-by-step sequence for installing the Microsoft Windows 9x operating system, accompanying drivers, and Dell-installed software and applications for the Dell Latitude CP or CPi portable computer is as follows:

Remove External Devices
Connect to AC Power
Load the System Setup (BIOS) Defaults
Insert the Floppy Drive Module
Create the Suspend to Disk Partition
Format the Hard Drive
Install the DOS CD Driver
Insert the CD Drive Module
Install the Operating System
Reinsert the Floppy Drive Module
Install the Chipset Driver
Install the PCMCIA Controller Driver
Install the Video Driver
Install the Touchpad Driver
Install the Audio DriverInstall the MIDI Software
Install the USB Update
Install the Infrared Driver
Install the PCMCIA Device Drivers
Install Applications and Software

Note: If you do not perform the steps in that proper sequence, you may encounter errors thatrequire you to repeat the entire process.

Best of luck and have a GREAT 2002!

Maxwell

Collapse -

Dell Latitude CPi Touchpad

by maxwell edison In reply to Dell Latitude CPi Touchpa ...

.
.
By the way, if, by chance, the installation sequence for Windows 2000 is different, I'm sure you can obtain that information on the Dell support Web site.

Maxwell

Collapse -

Dell Latitude CPi Touchpad

by ts1026 In reply to Dell Latitude CPi Touchpa ...

Poster rated this answer

Collapse -

Dell Latitude CPi Touchpad

by jdickerson In reply to Dell Latitude CPi Touchpa ...

Did you check the system BIOS and verify that the touchpad is enabled at that level? If I remember correctly, there are 4 settings that you can choose from regarding the touchpad and if the touchpad is disabled, it will never work.

Collapse -

Dell Latitude CPi Touchpad

by ts1026 In reply to Dell Latitude CPi Touchpa ...

Poster rated this answer

Collapse -

Dell Latitude CPi Touchpad

by ts1026 In reply to Dell Latitude CPi Touchpa ...

This question was closed by the author

Back to Desktop Forum
10 total posts (Page 1 of 1)  

Related Discussions

Related Forums