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dell latitude laptop stuck on password prompt before opening OS
Lockedi just bought a dell latitude c610 laptop from an auction, it was a great deal. however i just got back with it and go to turn it on and am greeted with a message after hitting the power button. it does load the main dell screen where it says f2 for setup f12 for boot menu, which does nothing when i press them. The message says that this computer system, #16g3311-595b is protected by a password authentication system. you cannot access the data on this computer without the correct passowrd please type in the primary or admin password and hit enter….i tried typing admin, 1234, 0000,9999 and variations of misc. numbers. someone please help. my boss will kill me if i bought this and we cant use it. also, the service tag is 16g3311 and the express service code is 2566597141 if you need that.