Dell Latitude will not recognize drive

By aweaver75 ·
I have installed/unistalled CD/DVD drives many times. Usually the computer just automatically picks them up. I had a friend bring me a Dell Latitude D600 notebook that was missing a CD/DVD drive. I ordered a Dell P/N 8W007-A01 CDRW/DVD Combo drive. I installed the drive, and the power light comes on...when I put a cd in the drive, I can hear it reading the CD, but the Laptop will not pick it up. It will not boot from the CDRW/DVD Rom drive. I can not tell if the BIOS is picking it up, because the only info I can find in the setup menu for any of the drives (hard or otherwise) is this for example:

Primary Hard Drive: 60 GB
Modular Bay: CD-RW/DVD Combo

I can not find any other information pertaining to drives in the set up. Even when I remove the CDRW/DVD rom from the drive, this information in the setup menu is not changed. I am not sure how to enter BIOS for this model. Before the computer loads windows, I do get an error message that says: Secondary hard drive 0 not found. So can any one tell me what this means, or what I can do to fix this issue?

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Check to see if it is detected in the BIOS

by Jacky Howe In reply to Dell Latitude will not re ...

Dell Latitude D600


Viewing the System Setup Screens
Turn on (or restart) your computer.

When the DELL? logo appears, press < F2 > immediately. If you wait too long and the Windows logo appears, continue to wait until you see the Windows desktop. Then shut down your computer and try again.


System Setup Screens
The system setup screens display the current setup information and settings for your computer. On each screen, the system setup options are listed at the left of the screen. To the right of each option is the setting or value for that option. You can change settings that appear as white type on the screen. Options or values that you cannot change (because they are determined by the computer) appear less bright.

The upper-right corner of the screen displays help information for the currently highlighted option; the lower-right corner displays information about the computer. System setup key functions are listed across the bottom of the screen.

The screens display such information as:

System configuration

Boot order

Boot (start-up) configuration and docking-device configuration settings

Basic device configuration settings

Battery charge status

System security and hard-drive password settings


Commonly Used Options
Certain options require that you reboot the computer for new settings to take effect.

Changing the Boot Sequence
The boot sequence, or boot order, tells the computer where to look to find the software needed to start the operating system. You can control the boot sequence using the Boot Order page of the system setup program.

The Boot Order page displays a general list of the bootable devices that may be installed in your computer, including but not limited to the following:

Diskette Drive

Modular bay HDD

Internal HDD

CD/DVD/CD-RW drive

During the boot routine, the computer starts at the top of the list and scans each enabled device for the operating system start-up files. When the computer finds the files, it stops searching and starts the operating system.

To control the boot devices, select (highlight) a device by pressing the up- or down-arrow key, and then enable or disable the device or change its order in the list.

To enable or disable a device, highlight the item and press spacebar key. Enabled items appear as white and display a small triangle to their left; disabled items appear blue or dimmed without a triangle.

To reorder a device in the list, highlight the device and then press < U > or < D > (not case-sensitive) to move the highlighted device up or down.

Boot sequence changes take effect as soon as you save the changes and exit the system setup program.

Performing a One-Time Boot
You can set a one-time-only boot sequence without entering the system setup program. (You can also use this procedure to boot the Dell Diagnostics on the diagnostics utility partition on your hard drive.)

Shut down the computer.

Connect the computer to an electrical outlet.

Turn on the computer. When the DELL logo appears, press < F12 > immediately. If you wait too long and the Windows logo appears, continue to wait until you see the Windows desktop. Then shut down your computer and try again.

When the boot device list appears, highlight the device from which you want to boot and press < Enter >.

The computer boots to the selected device.

The next time you reboot the computer, the normal boot order is restored.

Edit: format

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I have tried that

by aweaver75 In reply to Check to see if it is det ...

I have entered setup but I do not see any specific information about either the harddrive (and I know that works) or the CD/DVD drive. Usually in the BIOS it will give the ID information, this does not, and when I remove the device, it still gives the same info. I do know how to boot from the CD/DVD drive and it will not boot from this either. I am not sure what to do.

I do know from entering BIOS/Setup that the battery is shot. It will not charge at all, if you unplug the power cord, it shuts down. This would not let me flash the BIOS. I do not know if that has anything to do with it, but just thought I would add that in, just in case.

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Due to it being a Modular Bay ...

by OldER Mycroft In reply to Dell Latitude will not re ...

Have you considered that it may be hot-swappable?

I used to have 2 x Rock Xtreme laptops (they both ended up being stolen ) but the 2nd bay was modular and could take whatever you wanted [3.5" floppy, CD/DVD, HDD] but it tended to misrecognise the change unless it was made while booted.

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RE: Secondary hard drive 0 not found

by OH Smeg Moderator In reply to Dell Latitude will not re ...

This is telling you that the Second Drive is not present and as this is a NB that means that the Optical Drive isn't correctly connected or is faulty somehow.

If you have a new Optical Drive and are still getting this message either a connector is incorrectly inserted or missing or the M'Board is faulty and not recognizing the Optical Drive. You need to test the Drive to rule it in or out here as buying a replacement M'Board is a somewhat expensive test when it may not be necessary.


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