Dell not starting

By samchat78 ·
I have a dell inspiron 6400 notebook, just this moring i go to turn it on. (it is running windows vista) this morning i go to turn it on and it starts off normal but after the little loading bar the screen goes black. Can any one give me some help.

(ive already tried safe mode and all the other boot options )

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Sounds like a Hardware failure

by HAL 9000 Moderator In reply to Dell not starting

If you haven't got a current Backup of your existing work you'll need to pull the HDD fit it to a USB Caddy and attempt to read your data off the drive. If the Drive is working you'll be able to recover your data but by your description it very much sounds like a HDD Failure.

But try a Live Linux in the Optical Drive and change the Boot Order In BIOS to boot from the Optical Drive First and then see if you can see the Windows Drive with a Linux like Knoppix STD which you can download the Live Version from here

You can also try the Vista Community for a solution here

But the real answer is to return it to the maker for repair but just make sure that if possible you have a current backup of your personal data before returning the unit if possible.


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