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Dell Optiplex GXa won't boot with riser

By Casemaker ·
Hi,
I am working on a Dell Optiplex GXa. I fdisked and reformated the hdd and the computer booted fine. After a second the system froze. Upon attempting a reboot the computer will not boot. I see the fan spin and hear the hdd begin to boot then nothing. When I slide out the lower panel that has the riser board(the board that has the pci and isa slots)it will then boot into windows without any problem. I had let the system sit for a week and when I tried to boot, it booted fine then locked up and I have the same problem as before. I have the restore cd but it does not seem to have a full restore option. Any help is appreciated!!
Thank You, Mark
"Have A Safe Day and Look Both Ways"

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Dell Optiplex GXa won't boot with riser

by DAA-automotive In reply to Dell Optiplex GXa won't b ...

We use Dell Optiplexs exclusively here at DAA. I have run into that problem twice while operating on them. You might want to try to get Dell to replace your riser card. If your system is under warrenty then that would be the easiest solution rather than trying to troubleshoot it yourself.

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Dell Optiplex GXa won't boot with riser

by Casemaker In reply to Dell Optiplex GXa won't b ...
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Dell Optiplex GXa won't boot with riser

by Casemaker In reply to Dell Optiplex GXa won't b ...

Hi,
The system is not under warranty.
Thank You

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Dell Optiplex GXa won't boot with riser

by jmar In reply to Dell Optiplex GXa won't b ...

What, if any, cards are attached to the riser card? Is there a video adapter?
What operating system did you install on the reformatted drive? W98? NT?

Jeff

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Dell Optiplex GXa won't boot with riser

by Casemaker In reply to Dell Optiplex GXa won't b ...
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Dell Optiplex GXa won't boot with riser

by moethecrow In reply to Dell Optiplex GXa won't b ...

Hello Mark59,
First you will need to remove, if any, cards installed on the riser board. If you still have the problem you will have to replace the riser card. Since it is not under warranty you may want to get the board directly from Dell if you can instead of a third party vendor which will mark up the price considerably.

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Dell Optiplex GXa won't boot with riser

by Casemaker In reply to Dell Optiplex GXa won't b ...
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Dell Optiplex GXa won't boot with riser

by Casemaker In reply to Dell Optiplex GXa won't b ...

Hi,
It had w95 originally and after fdisk I installed w98, It has a modem attached to the riser card.
Thanks for your help.
Mark

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Dell Optiplex GXa won't boot with riser

by cici_suryana In reply to Dell Optiplex GXa won't b ...

hi mark59,

Have you try to reset the BIOS ?
And then try to install win98 without riser card.

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Dell Optiplex GXa won't boot with riser

by Casemaker In reply to Dell Optiplex GXa won't b ...
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