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Dell Optiplex reliability?

By mmouse101 ·
Greetings All,
I know that the Optiplexes are a buisness machine and are supose to be a stable platform, but how much of that is true. I support 75 pcs, 12 being Optiplexes that are only a year old. And three of those pcs we had three major hard drive crashes in a years time, and one power supply fan. 60 of the 75 pcs are Dimensions ranging form 1 week old to over three years old, and the only problem we had was cdrom go bad. We are at a point where within the next year I will be replacing about 30 pcs.

I would like any feed back has far as a comparison of reliabilty between the optiplexes and dimensions. Or any problems that others had. Currently with the systems that I am looking at are the GX110 and the Dimension 4100, the pricing difference is roughly $250.00 being the 4100 a little higher.

Thanks for any info.

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Depends on the Job required..

by Rocko Da Pimp In reply to Dell Optiplex reliability ...

I work for GE Global Exchange Service. I'm the sites PC Technician. Here i'm responsible for 135 Desk top PC's, 95% are Dell Optiplex GX1 Machines. 450mhz-550mhz Intel Chip, 20gig HD (Maxtor), With 128megs of Ram, 8meg Vid (On board), 16bit Sound (On Board), 3com Nic 10/100(On Board). We've had these PC's now for a Year and a half and I've changed 4 HD and 2 CDROM's. That is a good track record if you ask me. The type of work we do is Telephone line analisys. Which means the clerks will have about 5 programs running at any given time. The contract we got with Dell is all parts warrenteed, with over night shipping on replacement parts.

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Reliability

by kenarm In reply to Dell Optiplex reliability ...

We use HP Brio, and Dell Optiplex GX110. I have personally found the Optiplexes to be very reiable. We have approx 50 of them 1 1/2 years to 1 month old. Other than a quirk that prevented them from shutting down using Windows 98, we have had no problems with them. I think we replaced one hard drive during this time. We have about 30 Brios, that are 1 1/2 to 3 years old, which had lots of problems, until we upgraded to windows 2000.

We are still happy with gx110 and are still purchasingthem.

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Hey Kenarm...

by Rocko Da Pimp In reply to Reliability

With windows 2000, I've been tasked to place win2k on all 135 machines that I have, Right now I'm testing one with all the software that we use, now let me paint the picture of our segmented network..one side is GTE where the clerks cannot see outside a specific intranet. The programs they use are NOCV, AAIS, Netscape, VT320, Excell, Access, and Word. Now the Office programs I have no problems with, but the others due to "Profiles" and "Permissions" will not come up, can you give me a simple solution so that I can finish this systems test? I've already tried giving exclusive permissions like "power users", but still the programs come up with errors.

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