Dell Precision M60 Notebook

By jeffhclark ·
when i boot up my screen is black and when I hook it up to an external monitor it work's. when i run diagnostic's on dell's boot up menu it gets to the LCD Connection test and it says Failed with an error code 1000-0321. Does anyone no what this means?

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The error code is telling you the obvious

by OH Smeg Moderator In reply to Dell Precision M60 Notebo ...

The Monitor is not working.

If it is still Under Guarantee you should return it to Dell for repairs but just remember to backup all your Data & Settings as the system will be reimaged by Dell to confirm that you have not introduced a Software Conflict before they proceed any further.

If you want to attack this yourself and the unit is out of Guarantee this may be of assistance to you

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See if this helps

by Jacky Howe In reply to Dell Precision M60 Notebo ...

PSA 1000-0321 Unable to detect LCD. It could be as simple as removing and reconnecting the connectors.
<i>Keep us informed as to your progress if you require further assistance.

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