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Dell printers on non Dell Computers

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by tintoman

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My client reports that he has attempted to install a Dell printer on a Toshiba laptop.
He is getting the error message something to the effect that the printer will only work with Dell computers and cannot be installed.
I have never tried to do this before, is there a work around for this?

2 replies

by rob miners

a Printer is a Printer and should be able to work with any OS. The Client may be having problems with the initial install. Like install the sofware before turning on the Printer. :)

Tip. This works for XP.

Completely Uninstall and Reinstall your Printer and 'force' XP to see new drivers:

Step 1
Disconnect the printer from the PC

Step 2
Go to the Control Panel and click on Add/Remove Programs. Highlight any Printer Software that is listed here. Select Remove.

Step 3
From the Control Panel, click on Printers & Faxes. Right click the printer in question and select Delete

Step 4
Look at the Toolbar. Select File, then Server Properties. Look in the Drivers tab. Highlight the printers drivers listed here and click on Remove for each one.

Step 5
Reboot the PC. Do NOT reconnect the printer!

Step 6
Go to the website of your printer manufacturer. Look for new XP drivers for your model. Download the correct software.

Step 7
Run the exe file you just downloaded. It should auto-start the installation program

Step 8
The software will tell you when to connect the printer.

Step 9
Once the software is installed and the printer connected, try a test page.

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