Dell XPS M170 display issue - TechRepublic
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March 1, 2009 at 09:10 AM
tlr55

Dell XPS M170 display issue

by tlr55 . Updated 17 years, 3 months ago

Hi All –

I’m new here – please be gentle.

I have an XPS M170 that I got in 2005. I use it for my business development and as such really want to stretch it as far as I can. For about the past 2 years, the thing quite randomly does the following:

1. The screen displays thin, dashed diagonal lines in either light grey or a yellowish color;
2. When #1 occurs, the computer responds to absolutely nothing except a hard reset;
3. The hard drive is VERY active;
4. (Very rarely) if left alone, the condition reverses itself after about 90 minutes.

My hunch is a heat issue, but it could be something that is outside the scope of my limited knowledge of hardware. As I said before, I use this machine for business development, and can’t risk keeping it if this is a symptom that suggests that the asset is dying. It can’t be good – I’m not that naive, but if there is either something further I could do to further diagnose the issue, or if there is a fix to try, I’m in. HELP! Thanks is advance for your assistance.

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