7 replies
by dk101898 Accepted solution
by shasca Accepted solution
by ---tk--- Accepted solution
by shasca Accepted solution
by ---tk--- Accepted solution
Are you going to be supporting it? For how long? Teaching them how to use it? Or just set it up, and let them go in the wind? Whats it worth to you? And how long is it going to take to set it all up? How much time have you already invested?
After you figure all this out... I would tack a dollar amount per hour... and charge them by the hour... If I were doing that I would probably charge 80-90 per hour... and thats kinda cheap, but it shouldn't take that long... Get every Spec that they want, and make sure its extreamly specific on PAPER and with signatures... You don't want them coming back... how come you didn't do this or that... Can you do this 3 months later (and expect it to be free), how come its not working...
Sounds a little negative, and it is, but those were the reasons I don't do it any more. It just wasn't my cup of tea! The best of luck to you! Hopefully this helps...
by oh smeg Accepted solution
If you charge them to fix it 3 months latter when they break it they expect it to be repaired free because they paid for it to be professionally setup.
Doesn't matter if it's a charity or a business if you charge for something they expect to have a Warranty on what they paid for. I find that the pay for clients are generally speaking more of a nuisance in respects like this.
But then again when I do free work I don't do it during [b]Peek Business[/b] hours and make these places put themselves out just as much as I am putting myself out.
The decision is yours but [b]IT[/b] is a [b]Service Industry[/b] and you have to expect nuisance calls because they are just part of life in any Service Industry.
My all time favorite was a client who called with a complaint that because I supplied them a copy of Ghost which was a requirement of the sale and because he incorrectly backed up the blank external Drive to the NB I was supposedly responsibly for his inability to use any common sense. :D
But then again if they where getting a professional service for a single server environment they shouldn't be getting Server 2008 and they should be getting a Volume License Desktop OS and any other M$ applications that are Mission Critical to them. So that would involve selling them a Single 2003 SBS License and Volume Licenses for their desktops.
Col
by lei fan Accepted solution
This discussion is closed to new replies.
Trending Networks posts
Sort by Trending