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desktop disappears in xp

By chosen ·
background info: have several gateway 400(SP) laptops w/xp professional...all have same specs...desktop background set to autumn, stretch,color blue.
problem info:on 1 laptop, desktop background disappears after it goes to screensaver mode and returns to desktop(background goes to blue)...i don't have a clue as to what to check or look for since the desktop settings are correct and this doesn't happen on any of the other laptops...thanks...

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by Joseph Moore In reply to desktop disappears in xp

Is "EXPLORER" still running when this happens?
When it comes out of screensaver and the Desktop is not displayed, press CTRL+ALT+DEL and choose the Task Manager.
In the Processes tab, look for EXPLORER. Probably it is not in the list, which means that when the screensaver task ended, Explorer crashed.
You can run it again by clicking File ->New Task, then type in EXPLORER and click OK.

Check the Event Viewer logs for Explorer errors. YOu might need to re-apply the latest service pack to straighten this out.

hope this helps

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