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Desktop display properties

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5 replies

by jenee.molyneux

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When I right click on the desktop (Windows2000 Professional), select Properties, then the Settings tab and click on the Advanced button, I receive the following error message "An error occurred while windows was working with the Control Panel file WINNT\System32\desk.cpl". I have replaced the desk.cpl file but this has not fixed the problem. What has caused this and how do I fix it.

5 replies

by ð

This is caused by your video display drivers. Right click on the "My Computer" icon, properties, Hardware, Device Manager and remove the video drivers and install the correct one. Make sure the video settings are off the registry before reinstalling the new drivers, sometimes you have to clean the registry settings manually.

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