Desktop icons missing

By jasmer ·
I have done system scan and during scan some of the dubious files got deleted. After scan when I restarted the system all the desk top icon are missing only wall paper is visible no left/right clik working. System starts with my documents open. Please suggest something to retrive the desktop icons. I have restored the system to back date even that dont work. Problem is there for all accounts and in safe mode also.

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RE: "I have done system scan.." ...

by OldER Mycroft In reply to Desktop icons missing

What with?

Are you meaning you ran an Anti-virus scan, or did you run a Clean-Up scan, or what?

If you ran a 3rd party utility scan, does it not have a capability to restore what it removed?

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RE: Desktop icons missing

by TechMitch In reply to Desktop icons missing

Right click desktop > View > Ensure 'Show Desktop Icons' is checked if not click it.

If it is checked marked, go to recycle bin and look for them there. If you used a Disk Clean up or a 3rd party tool to remove them, and they are not in the Recycle bin, then you will have to go to every program in the all programs or through My Computer to the actual directory and right click program file > send to desktop as short cut.

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Try this

by Jacky Howe In reply to Desktop icons missing

If you find anything with these tools, turn off System Restore and run them again in Safe Mode

Download Spybot - Search & Destroy and install it. Update it.

Download Malwarebytes Anti-Malware, install it and update it.

<a href="" target="_blank"><u>Malwarebytes</u></a>

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform Quick Scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.

If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
<a href="" target="_blank"><u>mbam-rules</u></a>

I would keep scanning with it until it is clean by closing out and rebooting and running it again.

Run this Rootkit Revealer GMer
<a href="" target="_blank"><u>Gmer</u></a>

When your infected with any trojans, spyware, malware, they could have been saved in System Restore and can re-infect you. It's best to remove them.

Press the WinKey + r type sysdm.cpl and press Enter.
Select the System Restore tab and check "Turn off System Restore".

Press the WinKey + r type sysdm.cpl and press Enter
Select the System Protection tab. Untick the box next to Local Disk C: and any other drives and click on Turn System Restore off.

After scanning the system and removing the offending malware, re-enable System Restore by repeating the steps, this time removing the check from "Turn off System Restore".

Let us know how you get on.

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