Question

Locked

Desktop Support Metrics

By justajester ·
What are the industry standards regarding metrics for desktop support.
Are there any recent research reports where "Devices supported/FTE" or "Incidents or Service Request per devices per FTE" are compared across the Industry?
FTE is Full Time effort equivalent to an employee

This conversation is currently closed to new comments.

3 total posts (Page 1 of 1)  
| Thread display: Collapse - | Expand +

All Answers

Back to Software Forum
3 total posts (Page 1 of 1)  

Related Discussions

Related Forums