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  • #2259039

    Desktop Support Model


    by kedaniel ·

    Does anyone have any recommended numbers on desktop support technicians per workstations supported for contiguous and/or disparate locations they would kindly share? I?ve seen them in the past but can?t find any studies, or whitepapers anywhere.

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    • #2525866

      Desktop Support Model

      by sathish.devaraj ·

      In reply to Desktop Support Model

      It depends on the tools used to support and if these are supported remotely or deskside. Assume an average of 300 desktops per technician for contigious location and 100 – 150 for disparate locations

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