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Desktop won't load

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7 replies

by wallen

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I have a user, when he login into the network his desktop won't come up. The screen just stays blue with the cursor. It creates his profile, but I get a blank screen.

7 replies

by beermonster

It sounds like his desktop is being restricted. If he has access to registry tools, then log in as him and check out the following key -

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer\NoDesktop

If it's set to 1 then he's being restricted, set it to 0.

by ð

does the user have a roaming profile? If do, log the user of the PC. log on locally and remove the user's local profile. rename the roaming profile name and try logging on again. hope this help.

by maxwell edison

It might be a missing file. Perhaps this one:

C:\WINDOWS\SYSTEM\KZDESKTOP.DLL

I would reload windows to replace or repair any missing files.

Maxwell

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