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Destop PC has No Connection to Wireless Router

By fgnaul ·
I recently set up a cable modem with a wireless router attached in my son's college apartment. His Apple laptop connects to the wireless router without a problem. I set up a wireless USB network adapter on his Dell desktop. He cannot get an internet connection. Each time I try, I get a message from the cable company trying to set up service. I took the desktop home, and it picked up my network and the network of my neighbors. I spoke with the cable company, Linksys, and Dell without success. Does anyone have a clue as to the problem or a fix?

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