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Detecting Virus

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by bterri

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I am useing Windows Me.I have Kazaa on my computer.My little brother downloaded an infected file.Thats what Kazaa says.They have different virus software then I do.They are useing Bullguard.I have Nortons.When I sign in to Kazaa it tells me the fileis infected.I run Nortons it doesnt detect it.The file is for Windows XP so i cant do any thing with it.When I try to delete it I get the message file being used.I also have gotten the message I dont have permission to.It tells me to use uninstall option.I guess with it being for a different os I dont have the uninstall option.How can I delete it.And why does one software detect it but not another.(Trojan CDance.A virus)My virus def. are up to date.

8 replies

by sgt_shultz

maybe your norton's is not detecting it because it is not set up to scan all files? make sure under norton scanning options that it is scanning all file types, excluding nothing and looking inside compressed files. the scan should take quite a long time probably. if i were using kazaa i would definitely keep my anti-virus software up and running and totally up to date...hope this helps..

by bterri

I ran the online scanner and ran Nortons without any exceptions.It still didnt detect it.I edited my registerey and finnaly was able to delete the file.I dont think it has caused any damage.I will keep watch to make sure it didnt.

by aakash shah

Boot your computer into Safe Mode or DOS mode and then delete the file from there. This way, the file won't be in use and you will be able to delete it.

by bterri

I used the registery editer and deleted the file that way.Then removed the file.

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