Device manager code 31 error - TechRepublic
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October 31, 2007 at 02:15 PM
reallygood

Device manager code 31 error

by reallygood . Updated 18 years, 7 months ago

I recently tried to install Norton Antivirus 2008 on my system (AMD 64 2.4 GHZ w/ windows xp sp2 ver 5.1.2600) At the begining of the install, it told me to uninstall two programs AVG7 (antivirus) and Zonealarm. I uninstalled AVG7 but NOT Zonealarm. I shutdown Zonealarm instead and continued the install like an idiot. Now my NIC and 1394 net adapter are seen by the device manager as Unknown and show a code 31 error code (unable to load driver) I have tried to uninstall the devices and update the drivers without success. I also tried to install another NIC, and it to was unable to load the driver. I’m in way over my head on this one. Any help would be appreiciated.

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