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Dial-up Connection

By TechieHelp ·
My Windows 2000 Clients are having problems dialing into the network. Most times they connect successfully, but are unable to connect to the Exchange Server running on Windows NT Server-error-"Server Unavailable" I could ping the server's IP address, but not the host name. I also noticed when I did ipconfig /all, that my machine IP address, was also set as the default gateway, which is not the case when I'm directly connected to the network.

I'd appreciate any help or hint as to what to doto resolve this issue. Thanks in advance.

TechieHelp

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Dial-up Connection

by ratherbfishing In reply to Dial-up Connection

Sounds like you are not resolving NetBios names to IP addresses. If your network has a WINS server, be sure and set it in the properties of the WIN2000 clients dialup connection, TCP/IP, Advanced. If you are not using a WINS server, then you may need to setup LMHOSTS file.

I believe that on a remote machine, the local machine as the default gateway is correct. If this was wrong you would not be able to ping.

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Dial-up Connection

by TechieHelp In reply to Dial-up Connection

Thanks for your help!! I fixed the problem by restarting the DNS/WINS/RPC services that for some reason got stopped.....don't ask me how? Anyway, thanks again!

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Dial-up Connection

by dcooke In reply to Dial-up Connection

If you are running windows 2000 with active directory you might also want to check to make sure that your exchange server has an entry in DNS.

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Dial-up Connection

by TechieHelp In reply to Dial-up Connection

Thanks for your help!! I fixed the problem by restarting the DNS/WINS/RPC services that for some reason got stopped.....don't ask me how? Anyway, thanks again!

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Dial-up Connection

by Shepster In reply to Dial-up Connection

And finally, whatever is your DNS server needs to be entered in the properties of whatever server you are dialing in to so it hands that out as the DNS to your clients. A quick and easy workaround for this is to use the IP instead of the exchange servers name in the properties of the exchange client in Outlook on the client PCs.

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Dial-up Connection

by TechieHelp In reply to Dial-up Connection

Thanks for your help!! I fixed the problem by restarting the DNS/WINS/RPC services that for some reason got stopped.....don't ask me how? Anyway, thanks again!

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Dial-up Connection

by TechieHelp In reply to Dial-up Connection

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