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dial-up freezing, Windows Me

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7 replies

by lsteru

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The following problem remains after all(?) usual tricks (re-install Windows, create new dial-ups, re-install all apps used for internet, etc.): the dial-up icon clicking works fine after booting i.e. it opens the internet session (ADSL+USB modem). But after some time of use of the computer OR some time on without use, cliking generates a "frozen session" i.e. the icon appears crossed in the taskbar, task manager does not allow to stop it, and re-booting is the next option. Happens irregularly, but very often. On the same machine does not occur with Windows 2000 pro. Tks.

7 replies

by noodle

I have a couple of ideas....
One try checking your Dial-up Networking
Under Dialing tab...
Is enable idle disconnect checked?
or Disconnect when connection may not be needed?
Next you mentioned a usb modem, look at its properties in the system control panel, does it have
allow this device to power down checked.

Hope that helps. :-}

by lsteru

Sorry, the dial-up settings were not to change. For the ADSL USB modem, it is not identified as a modem but as a network card and a USB divice in the device manager. Any other ideas anyone ???

by dcampbell

I had the same problem using an Alcatel USB Modem with my ADSL Connection. If this is the modem your are using, go to the Alcatel website and find the fix on the home page.

If this does not correct the problem, call you DSL provider and check with someone other than their helpdesk for a more detailed fix. Hope this helps

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