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Dial-up networking hangs O/S

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10 replies

by daz'n'ash

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IHas anyone ever heard of dial-up networking freezing the whole syste, in Win 98se?
We have just installed a ENW internal 56K modem, it is installed correctly with the correct drivers. When we try to test it, by using a phon number to call rather than an ISP, it dials, then after about 5 seconds, the whole system freezes.

It has 233 MhZ CPU with 128 MB SD Ram and plenty of free space on the HDD.

Any ideas how to overcome this problem?

10 replies

by gigelul

Hi,
-If it is a software modem check minimum requirements for system.
-Try other driver
-Check for conflicts in device manager

by edsdave

Before beginning please be sure you have Win98 SE CD. Go to Control Panel and Add/Remove Programs and then click on Windows SetUp tab. Take the check mark out of communications and close down and reboot.When computer boots back up go back to the Windows Set Up tab and place the check mark back in the Communications box and hit the Details box at the bottom of the box. Uncheck all unnecessary selections. Files will need to load from the Win98SE CD and then reboot. Try dialing up now.

by thechas

Double check the minimum system requirements for the modem.
It is possible that the driver or firmware in the modem was written such that you need a faster CPU, or more RAM for the modem.

If this is a "controller-less" modem, then all the more likely.

For a 233, I would spend the extra money for a true modem.

Chas

by daz'n'ash

HI Chas, these people don't want to change the modem now. The minimum ssystem requirements are 200 MhZ CPU and 32 MB Ram. This system has 233 MhZ CPU and 128 MB Ram.... and people wonder why I am so against internal modems.

by daz'n'ash

Now that we have reformatted and reinstalled the modm, the problem has gone from bad to worse. Now, ionstead of hanging, it reboots the ssytem wehn dialing out is attempted. Any ideas? I personally would not bother with internal modems, too much fuss.

by gigelul

Hi,
No matter wich say on modem manual about minimum requirements. You problem are resources.
If you can perform a fresh install for OS.

by daz'n'ash

Hi and thanks for your response, we did reformat and reinstall windows, that did the trick. Thanks for your help.

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