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Dial-up Problem

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5 replies

by robinarm

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I've an XP Home Edition pc which can't dial my ISP. I have one dial-up connection which works but any others I make give me a " bad username or password " error when it authenticates with the ISP server (BTOpenworld.com). I've tried downloading bothins files and exe files which make the dial-up for me but I get the same error each time as I do if I make the connecton manually. If I use the Dial-up conection which works Outlook Express can recieve mail ok but can't send - giving me a server timed out error (presumably server not authenticating properly ie bad username or password again)! Ive been through MS Kb and have checked all the security and CHAP settings but their all as they should be. Username and password are correct as everything works fine on my 98 machine.

Any ideas?

5 replies

by dmiles

The dialup networking files or ISP setup may be corrupt
Click Start->Settings->Control Panel,click Add/Remove Programs icon,select the Windows Setup tab,click Communications,deselect the diaup Networking and click OK,reboot
Now return to Dialup Networking and select it and then click ok,reboot
If this does not work you will need to reset the network settings on your computer
Now the other option would be to check to make sure authenication is in small letters,if this fails contact ISP provider

by robinarm

Dialup is ok its already been removed and reinstalled, also one dialer does go ok.

Exactly the same (cut and pasted)details are used on a Win98 machine and its fine. I think its a CHAP or modem driver problem but I've not had enough time to try these.

by franjent79

I believe that it might be your software. If you don't have the right software, you should get the right software. If not get a new modem. It will help. If it's still giving you problem, it might be XP. XP have a lot of trouble.

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