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Dialup Networking

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by schillertrade

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I have a Dell Latitude laptop running Windows 98SE, trying to connect to ISP via dialup networking. The dialup connection succeeds, but no data movement occurs. I have removed dialup networking and all network adapters and components and reinstalledthem with no result. Modem works properly, can fax OK, and connects to remote computer via PCAnywhere. Where do I go from here?

6 replies

by stillatit

After the connection succeeds, try using winipcfg /all (click start button, click run, type winipcfg /all, click enter) to look at what you received from the ISP.

I suspect that when you select the PPP connection in the winipcfg window, you will not see DNS addresses.

My strong guess is that the ISP is providing you with an IP number and mask, but not DNS server numbers, and the ISP expects you to have hard-entered them in the dial-up networking entry (under tcp/ip properties on the second tab).

Another test, once you are connected, is to try to ping a numberic IP address. Try using 64.58.76.224 which is www.yahoo.com. If you can ping it by number but not name, it is definately a missing DNS problem.

Good luck.

by schillertrade

I am able to ping, but not browse. I tried using both server-assigned DNS and hard-entered DNS addresses. I am getting the DNS address when I use winipcfg. I also tried manually reinstalling all the DLLs, but that did not help either, although it was an interesting exercise.

by jkline

Have you called your ISP and have them confirm all your settings? I work as tech support for and ISP and logically, that the first step.

I have a feeling the problem is in your networks. You need 3 things, Client for Microsoft Networks, Dial-up Adapter, and TCP/IP. If you open up TCP/IP properties, make sure IP address is set to Obtain Automatically, DNS Configuration is set to Disable DNS, and WINS Configuration is set to Disable WINS. That usually fixes it, but make sure you primart network logon is Client for MS Networks.

If that doesnt work, and your sure your dialer is correct, the problem is almost definately in Internet Explorer. Again though, I would reccomend calling the ISP's tech support.

Joe

by schillertrade

I have already uninstalled and reinstalled all network adapters and protocols. Also winsock. Have confirmed ISP settings.

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