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digital camera

By srinivasanth ·
I bought a Largan chamelon XP digital camera. I have taken 86 shots but
cannot download into my PC despite using all their software &
operators'
manual. Their Tech support tried to help via e-mail, I having come to
India, but have not succeeded though I followed all their instructions
including downloading their latest driver. Is there something you can
do
to help ? ( I am feeling miserable without the digi on my recent
vacations & the photos I have on the camera are precious, thatof my
grand son !)
Thanks for your time.
9th Jan '03-5.02 am

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digital camera

by TheChas In reply to digital camera

1. Right click on the My COmputer icon, and select properties.
Click on Hardware.
Click on Device Manager.
Do you see Universal Serial Device listed?
If so, are there any "?" or "!" by it?
If it is there, click the "+" to expand the branch.
There should be at least 1 root hub, and 1 host controller listed.

If there is no USB listing, you may need to enable your USB ports in BIOS settings.

2. Have you downloaded and installed the XP critical and compatability updates?

Many hardware items, and software does not work correctly without the updates.

3. Are you connecting to an external USB hub?
If so, is the hub powered?
Many devices will not work properly without a powered hub.
I have even seen motherboards that do not provide enough 5 volt power for some devices to function properly. The fix is to use a powered hub.

4. What exactly happens when you load the drivers and attempt to access the camera?

Chas

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